We offer jewelry in a variety of materials depending on the piece, including 925 sterling silver, gold-plated silver, solid gold, moissanite, lab-grown diamonds, and natural diamonds. Material details are listed in each product description.

Yes. We clearly state the materials used for every item. Whether a piece is 925 sterling silver, gold vermeil, solid gold, moissanite, or lab-grown diamond — it will always be listed in the product details.

925 sterling silver and gold-plated pieces can tarnish over time without proper care. Avoid water, lotion, perfume, sweat, and harsh chemicals. Store pieces in a dry, cool place when not in use.

We do not recommend wearing any of our jewelry in the shower, pool, ocean, or hot tub. Water and chemicals can affect the finish and shine — especially on plated pieces. Remove your jewelry before any water exposure.

Yes! We create custom pieces including pendants, name pieces, and other personalized designs. Send us a message through the Contact page with your idea, preferred material, size, and budget to get started.

Yes. All custom work requires a non-refundable deposit before production begins. The remaining balance is due before shipping or pickup.

For most custom orders, yes. We can provide a design mockup, CAD rendering, or digital preview before production begins — so you know exactly what you’re getting.

All sales are final. We do not accept returns or exchanges unless an item arrives damaged or incorrect. Please review your order carefully before purchasing.

Contact us within 48 hours of delivery with your order number and clear photos. We will review your case and work with you on a fair solution.

Orders can only be canceled if production has not yet started. Custom orders cannot be canceled once work has begun.

Shipping times depend on the item and your location. Ready-to-ship items go out within a few business days. Custom pieces take longer. We’ll share an estimated timeframe when your order is placed.

Once your order ships, you will receive tracking information via email so you can follow your delivery every step of the way.

Yes, local pickup is available. Contact us before placing your order if you are outside the U.S. so we can confirm shipping options and costs.

We accept secure payment methods available through our website or invoice system. All options are shown at checkout.

To keep your jewelry in the best condition:

• Store in a dry, cool place away from sunlight
• Avoid water, sweat, perfume, and harsh chemicals
• Clean gently with a soft, dry cloth
• Remove before sleeping, showering, or exercising
• Keep pieces separated to avoid scratching

We offer repair services on a case-by-case basis. Reach out to us with photos and a description, and we’ll do our best to help restore your jewelry.